Problem with uploded picture mask

C-MOR Video Surveillance Support Requests

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benny
Posts: 1
Joined: Thu Jul 09, 2009 10:01 pm

Problem with uploded picture mask

Post by benny »

Hello all,

I ran into a problem with my C-MOR15RM and uploading a picture mask for propper motion detection. I greated the black and white mask as described in the handbook. I uploaded it but now it shows the uploaded mask in a small picture with a smaller size than the live picture. What did I do wrong?
Is the motion detection working correctly?

Benny
garry
Posts: 69
Joined: Sun Sep 07, 2008 9:55 am

This is a know bug

Post by garry »

Hi Benny,

This is a known bug in the C-MOR video surveillance firmware. We got this reported and it's scheduled to be fixed with the next release.

Anyway, the motion detection should work fine. This is only a display problem!

Best regards,

Garry
Garry Fisher
http://www.c-mor.com
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